The Association has used Focus Groups, of about 5 tenants to get their perspective on particular areas of our service. This is to feed into how we should develop our service.
- What is an acceptable lettable standard for a void house.
- Views on the layout of our website.
- If tenants understand standard letters used by the Association.
- Setting targets, for example dealing with complaints of anti-social behaviour.
If you are interested in a focus group contact your Housing Officer for more information.