We aim to exceed the Scottish Government’s Scottish Housing Charter and report annually to the Scottish Housing Regulator demonstrating how our tenants receive the highest standard of housing and tenant services.
We produce and freely publish a number of reports; action and developments plans which support our commitment to tenant involvement and acheiving our aim to continuously improve the local community for the people of Greater Govan.
Each year we publish an Annual Report to Tenants which benchmarks our performance against targets set by both us and the Scottish Housing Charterâ one of the most important performance measures is our Tenant Satisfaction Survey, it lets us know exactly how you think we shaped up in 2017-2018.
We couldn’t be prouder of the results and our brilliant team for helping formulate and delivering our services …
|Quarter 1 (January-March)||96||4||0|
|Quarter 2 (April- June)||99||0||1|
|Quarter 3 (July- September)||91||5||4|
|Quarter 4 (October-December)||97||1||2|
You can find out more about how our performance targets are set and regulated in the following sections.
Looking for some more information or help with anything covered in this section? Contact us on the details below: