Our Vision, Values and Strategic Objectives

Our Vision

A vibrant neighbourhood where everyone can prosper.

Our Values

Adaptable – we are adaptable and responsive to change in order to meet the needs of our customers and organisation

Caring – we demonstrate a caring, kind and compassionate nature

Fair – we are fair and non-discriminatory at all times, treating each individual with the utmost respect

Reliable – we are honest, trustworthy and reliable in everything we say and do

Open – we display integrity, ensuring everything we do is open and transparent

Our Strategic Objectives

We have developed seven key strategic objectives for the period 2021 – 2025 which will focus on the following key themes:

  • Enhance our range of high-quality, modern services
  • Provide desirable and sustainable homes and neighbourhoods
  • Work with others effectively and innovatively
  • Support our people achieve their full potential
  • Remain financially strong, well-governed and resilient
  • Encourage customers and communities to engage and participate
  • Strive to meet the needs and aspirations of our communities
  • Disability Confident Employer
  • Awards