We are carrying out essential repairs only. These include emergency and urgent repairs. Non-essential routine repairs are suspended until further notice.
We will record non- essential repairs reported to us and these will be carried out when normal service is resumed. We are keeping in close contact with our contractors in relation to the services availability.To report a repair and between 9:00am and 5:00pm please call our office on 0141 440 0566. To assist with call volumes and waiting times you can also access our website to report a repair.
For essential out of hours repairs after 5pm and before 9am please call please call The Mears Group on 0161 300 9852.
- For gas heating breakdowns: call Kingdom Gas Services on 0800 3899 463
- For a suspected Gas Leak, call National Grid 0800 111 999
- Gas servicing will continue to be carried out
Close Cleaning Service
Currently the close cleaners are sanitising all touch points with anti-bacterial products to include doors, door entry systems, handrails, lifts, and walls. A full close cleaning service is expected to resume on 11 May.
Garden & Landscape Maintenance
Our Gardening and Landscape Contractor, Continental Landscapes have contacted us advising that they are planning to restart work on the 15th April. They have provided a detailed outline of how they will mitigate the risks associated with the coronavirus and work practices and will alter in line with adherence to safe working practices.
We are keen to ensure that we can continue with as many of the estate maintenance services as possible. However, you will appreciate that at this time decisions may require to be made to suspend or limit some of these services
Bulk Uplift Service
This service is still available. Unwanted refuse is uplifted from back courts on a Friday. To keep the common areas clean only leave unwanted items in the back court on a Thursday evening.