Model Complaints Handling Policy

MODEL COMPLAINTS HANDLING POLICY

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Elderpark Housing Association,
65 Golspie Street,
Glasgow,
G51 3AX
T : 0141 440 2244
E : admin@elderpark.org

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SFHA Framework

As part of our commitment to openness and transparency, Elderpark Housing Association Ltd has adopted a Publication Framework that sets out the range of information that we publish. Our Publication Framework complies with legal requirements and is consistent with the Model Publication Framework promoted by the Scottish Federation of Housing Associations and the Glasgow and West of Scotland Forum of Housing Associations.

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